It seems that Good Old Fashion Customer service is hard to find these days.
We understand that a satisfied client is the result of a successful job, managed by a professional, customer-focused contractor. We treat our clients, and our business approach with a Servants Mind & Heart.
***BBB ACCREDITED SINCE 08/06/2013
***A+ Rating – ALL 5 STARS on BBB
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What Our Customers Say
Here is what past customers have to say about New Beginnings Construction
New Beginnings Construction has completed work for us on several homes we have owned in Charleston, SC. The professionals at New Beginnings go above and beyond to meet the needs of their customers. Their quotes are comprehensive and accurate. Projects are completed with skill and in a timely manner. Each day work ends with tradesmen cleaning up the work area before leaving. The folks at New Beginning Construction are courteous, respectful, responsive and trustworthy. - Janice H. (BBB)
My new roof looks great and was installed professionally, promptly and with courteous service throughout! Thanks Brian, Toby and team! - Brian M. (BBB)
I called New Beginnings Construction for a roof quote and a time was conveniently arranged to accommodate my work schedule. Toby, the roofing specialist, arrived as scheduled, presented himself as professional, very knowledgeable, and well skilled. We discussed what needed to be done, how long it would take, and color options for the shingles. Being undecided with the numerous color options, I leaned on his expertise for a recommendation and he suggested the perfect color to enhance the esthetics of my home! In talking with Toby I was impressed with him and how well he represented his company, and I had no doubt I would be receiving quality work. That day an approximate verbal quote was provided, and upon getting back to the office promptly prepared a written quote. The decision to proceed with this company was an easy one. Toby and his crew arrived as scheduled to start the job. They worked hard and late into the evening - never once were they an inconvenience, but always professional and courteous. They showed up when they said they would, worked hard, and did an amazing cleanup job. The only thing they left behind was a very impressive roof and an extremely satisfied customer. They truly went above and beyond my expectations. A roof is a major investment, so finding an honest company who is committed to quality and customer satisfaction is imperative. New Beginnings Construction deserves nothing short of a glowing recommendation for their quality of work, their commitment to excellence, and the professionalism exemplified by all! - Deborah H. (BBB)
Top notch. Attention to detail. Courteous and polite. We did a full downstairs renovation and anyone who comes to our house asks who did the work because they like it so much! Randy is a master with crown molding and carpentry! - Doug S. (Google)
Randy handled everything. He kept up with every detail. He showed up and was professional in every way. This is good, honest company with prices that MATCHED my insurance company's prices without even knowing it. It did not cost me anything after an AC company flooded my house. They put the carpet in, plumbing work, wood work, painting, shopping - the works! Definitely recommend them if you don't want headaches. - D. Feldman (Google)
We engaged New Beginnings Construction to repair the roof on a house we had bought as a rental property. There was a leak over the front door-area. We began with a quick repair to patch the leak, but quickly expanded the effort to replace the entire roof. The money we had spent on the quick repair was deducted from the bill to replace the entire roof. Later, after the last hurricane had gone through the area, we noted that a couple of the shingles had come loose. These folks promptly came out to the property and fixed the loose shingles - at no additional cost. I was very happy with the initial repair, and eventual replacement, and amazed that they would fix the loose shingles for free. What was over-the-top was that they also took the time to fix some loose siding at no added cost. We were very happy with them! - John C. (BBB)
I had the pleasure of dealing with Toby and Charlie on a home rehab project. To say that they were efficient is an understatement. The project was a total rehabilitation for a grandmother and her six grandchildren. Everything had to be done to fix this house, the roof, heating and air, dry wall, some plumbing etc. they coordinated everything. The family walked back into a new home. I would highly recommend them. - Lance B. (BBB)
This company is very prompt in taking care of your needs. They were great taking care of what I needed quickly. Even adjusted the appointment to meet my schedule. They took care of my issues and was very thorough in explanation of the work performed. They are THE go to for your roofing needs. - Matthew B. (BBB)
I noticed I had water damage in the corner of my garage and consulted New Beginnings Construction for some help locating and fixing my problem. They came out and found the leak right away and gave me an estimate for repair which I agreed to. They showed up the next morning and did the repair. After they were finished they cleaned up and explained what had been done to fix the leak. I am very pleased with work. Thanks to New Beginnings Construction. - Brooks M. (BBB)
My husband and I selected NBC out of three construction companies we interviewed. We were impressed with the thoroughness of the quote. The project was a complete re-configuration of two bathrooms. The project manager, Randy was professional, approachable, communicative and helpful. He offered solutions and suggestions and was meticulous! A true craftsman! The project was completed on budget and we are extremely pleased. Great company to work with. Will use them again. Highly recommend. - Kathryn H. (Google)
We had a total house renovation, and these guys were great. Very detailed work and customer oriented. Highly recommend. - Evin S. (Google)
***PLEASE READ THE ENTIRE REVIEW*** I contracted with New Beginnings to put a roof on my home. The project manager arrived on time as scheduled, was professional, gave a solid quote and since I did some research on the company I decided their proposal was the winner. I scheduled the work with them and all was well. Upon delivery of the shingles the company who does this broke my driveway. I contacted the project manager who told me not to worry but they would make it right. Friday they took my roof off. They were going to work on Saturday but the weather changed. They put tarps on the roof, but not in any sort of adequate nature to stop water from entering. We had severe thunder storms on Saturday, Sunday, and damage to my insulation, drywall on two floors, three separate bedrooms, and possible electrical damage happened. I contacted them and they said they would make it right. That Monday the owners of the company came to my home and immediately apologized for taking my roof off and all the damage. They then walked through, assessed what needed to be done and over the course of the next week/week and a half sent their team over to make it right. This included drywall, trim work, electricians, roofing, and concrete. I wrote this because I understand that mistakes happen and very few owners will show up, express they are Christian men, own the errors, and ensure they communicate and follow through to make it right. It was very refreshing to work with them. However, even after all of the fixes and making it write they contact me and offered to discount the work. I didn't have to ask. We came to a mutually beneficial agreement and I paid them in full once all the corrections were made. I have even gotten quotes for new flooring and paint because I will use them again. I have also recommended them to other neighbors and overall besides a series of unfortunate events with some weather everyone was open, honest, and communicated well. Everyone from the roofers to drywall to electricians to the project lead and the owners were pleasant and great to deal with. This should be the norm, not the exception to how contracting is...minus the extra work of course. I would highly recommend them to anyone who needs some work done.
- John L.(BBB)
Moving to a new city one of our biggest concerns was finding a new contractor we could trust. After calling everyone on angie's list and anyone that we got as a recommendation we quickly settled on New Beginnings. Their communication and attention to detail throughout the process made it easy to understand what we were getting and how much it would cost.
After starting the construction process things continued to go extremely well. Our project manager, Randy, was always around the house and keeping us up to date on what was going on and what the next steps would be. Any time I asked him a questions he had already considered the same thing and had potential solutions. The quality of the work is also top notch. We asked for some custom tile work in the shower and in the kitchen and the level of detail and the finished product are something we are extremely happy with.
Overall I would highly recommend New Beginnings and if I were to do more work in my house they would be the first person I would call.
- Peter V. (Google)